24 Hour Cancellation Policy

We require a 24 hour notice of cancellation on all mat and Reformer class reservations and private/semi-private appointments. We reserve the right to charge you for your missed classes.

Early cancellation allows you to make up your missed class in another class before your package expires or session ends. Cancellation may be via the phone, email to cancel@inspiralmotion.com or by using the online software.

As an incentive to our online users, you may cancel a reservation in a mat class using the software within 10 hours of the class. Email does not count as a 10 hour online cancellation – you must do it on your own using the software program. This incentive creates less administrative work for us and is well worth the effort for you!

Package Extensions

We do not grant package extensions under any circumstances, except a personal, documented medical emergency that is brought to our attention before the package expires. If you feel you have an extenuating situation, please bring it to the attention of your instructor or the staff.

Studio Closings

In the case of inclement weather:

Morning mat and Reformer classes will be cancelled when the Cleveland Heights/University Heights School System is closed. Click here to check for closings. Evening classes will be cancelled when John Carroll University is closed. Private and semi-private lessons are cancelled at the discretion of the instructor and student.

Code of Conduct

Please check our Etiquette page for more information. We reserve the right to refuse service to anyone.

Disruptive individuals will be asked to leave. This includes excessive talking, disruptive behavior during class and any behavior which prevents other students from focusing on their class, remaining mindful and enjoying their experience.

Please do not walk on the mats of others.
Please quiet your mobile phone.
Please refrain from disrupting your class or the class of others.
Please do not interrupt yoga classes in session.
Please refrain from excessive fragrances - cologne, perfume or your personal body odor. Odorous students will be asked to leave.
Please do not linger after class. Loitering is not permitted.

Other Policies

Certain Inspiral programs (such as Pilates sessions and private lessons) have separate policies, in addition to the general studio policies. These will be brought to your attention at the beginning of the program and you may be asked to sign a paper stating that you understand the policies. If you have any questions, do not hesitate to ask your instructor or any member of the Inspiral staff.

Respect

Thank you for taking the time to review our studio policies. We appreciate your support. Remember, by respecting these policies, you are respecting the entire Inspiral community. If we feel that you are not honoring our policies or disrespecting the studio and staff, we reserve the right to refuse service or require pre-payment for all programs.